Refund & Cancellation Policy

7-day refund

First-time Pro subscriptions are eligible for a full refund within 7 days of the initial payment. Email refund@tarotrack.com from the address used at checkout. Refunds are issued to the original payment method and typically appear within 5–10 business days.

Cancelling

You can cancel at any time from your account page → Manage subscription (Paddle customer portal), or by emailing hello@tarotrack.com. Cancelling stops future renewals; you keep Pro access until the end of the period you already paid for.

Renewals

Subscriptions renew automatically until cancelled. Prices are shown before checkout, and renewal reminders are sent by our payment provider. We do not use hidden fees or manufactured urgency.

After 7 days

We don’t provide pro-rated refunds for partial periods after the 7-day window. If something is broken or you were charged in error, contact us and we’ll make it right.

Payments

Payments are processed by Paddle, our Merchant of Record. Paddle handles billing, taxes, invoices and refunds. For billing questions you can also use the Paddle customer portal linked from your account.

Contact

hello@tarotrack.com — we usually reply within one business day.